Office 2016 will have been successfully installed when you get to the “ You’re all set! Office is installed now” screen, at which point you can simply click on Close to close the installer.
Follow the onscreen instructions and go through the installer to install Office 2016. Download the Office 2016 installer and, once it has been downloaded, run it. 
On the My Office Account page, once you’ve successfully signed in, click on Install. Sign in to the My Office Account page with the Microsoft account associated with your copy of Office 2016. Click here to go to the My Office Account. Once Office 2016 has been uninstalled, restart your computer. Follow the onscreen instructions and go through the easy fix tool to successfully uninstall Office 2016. Once the easy fix tool has been downloaded, run it. Click here to download an easy fix tool designed to uninstall Office 2016 without a hitch. When you relaunch Word, it will recreate a new Normal.dotm file containing Microsoft's default settings. Otherwise, if you have another backup, see if you can restore the file from that. Try restoring one of the versions that comes up and see if it helps. Right-click the file Normal.dotx (or Normal.dotm) and select Restore previous versions. Windows 7 users may be able to do this even if they haven't been consciously backing up. If you've customized Word considerably-changing styles or writing macros (especially writing macros)-a restored backup is your best bet. By changing the name of the Normal.dot file, you can bring Word back to its out-of-the-box condition. This will probably do the trick: With Word closed, click Start (or Start, Run in XP), and then type %appdata%\microsoft\templates, and press ENTER.īy changing the name of the Normal.dot file, you can bring Word back to its out-of-the-box condition. The first thing that you'll need to do is to open the Template folder. Replacing it with a backup or letting Word recreate it from scratch will probably get things working again. You can't do anything with it.Ĭhances are that your Normal template has been corrupted. You load your word processor, and it either freezes up or closes down.
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